GDPR Privacy Policy

This privacy notice tells you about the information we collect from you when you purchase one or more of our products via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

 

Who are we?

 

We are Hibernian Healthcare Ltd. Our address is Unit 4 The Westway Centre, Ballymount Avenue, Dublin 12, D12 HP6. You can contact us by post at the above address, by email at dataprotection@hibernianhealth.com or by telephone on +353 (1) 4604820.

 

Any enquiries about our use of your personal data should be addressed to the contact details above.

 

What personal data do we collect?

 

The personal data we collect varies by what interactions you have with HH, for sales, contact details including name, phone and email address will be required along with payment method. We do not store credit card information.

For training, we will hold your name, contact number/email, if applicable, workplace, address, and your professional registration.

If you are registering for a programme such as PharmacyCare we hold your name, contact number, professional registration number(PSI number), Pharmacy name and address.

The information we hold will only be used to contact you regarding the product, training or service you have requested.

 

Why do we collect this information?

 

We will use your information to verify your credit card details for your purchase, process your order and to book your training. We will also send you a receipt via email and we may use your telephone number to contact you regarding any issues which may arise with your booking.

 

We require this information in order to process your payment, book your training and fulfil our contract with you.

 

What do we do with your information?

 

Your information is stored in our order processing system which is based within Ireland.

 

Your credit card details are processed through a third-party payment processor which is based in Ireland and is certified to the EU-US Privacy Shield (which requires effective safeguards for your information) https://stripe.com/privacy-shield-policy . We do not retain your credit card information.

 

We use a third-party company called AHA (American Heart Association). to deliver your CPR online training, we do not share any of your personal data with them, you will be required to input your own information on re-direction to their site.

 

We do not use the information you provide to make any automated decisions that might affect you.

 

How long do we keep your information for?

 

Unless you create an account with us, we keep your training information for eight years. Your personal information associated with training will then be removed.

 

Your rights over your information

 

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.

 

You are entitled to your information, if you would like a copy of the information we have please feel free to contact us to obtain one.

 

You can withdraw consent for us to hold your information at any time to do so please contact us.

 

To submit a request by email, post or telephone, please use the contact information provided above.

 

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